All our hair is made from virgin human hair and each bundle supplied comes from one donor meaning each strand is unilaterally aligned, hence there is minimal tangling, shedding and breakage.
We also offer a range of Crochet Extensions, offering a versatile rage of colours. Can't see you prefereed shade, Send us a message and we'll be glad to help.
Please note that all hair sheds just like the real hair generally. We encourage customers to seal their wefts and to also not stitch through the wefts when installing, stitching around the weft will help to avoid shedding.
We also strongly advise our customers not to cut the weft while installing as this will cause shedding.
As our hair is made from virgin hair, this means is can be bleached and dyed multiple times. However, we strongly recommend that our customers should get this done by a professional only.
We recommend oil-free heat protectant
Hair Washing Tips :
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Ensure you have combed through the hair bundle firstly before wetting it. This will help reduce excess shedding.
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Apply shampoo after wetting the hair.
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Avoid rubbing the hair together as this will cause the hair to tangle.
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After rinsing off the shampoo, saturate the hair in conditioner. Let the conditioner sit on the hair for about 20 - 25minutes then rinse out and then let the hair air dry
Curly hair extensions are more difficult to maintain. We recommend that you put your hair into a high ponytail and wrapped with a satin scarf or bonnet. Using a spray bottle with conditioner and water mixture is recommended.
Use a wide tooth comb, to detangle the hair from the ends up to the roots. Apply some oil or any leave in product of your choice and your good to go.
RETURN POLICY
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Product was purchased in the last 7 days
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Product is in their original packaging
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Product has not been used or damaged
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Product has not been bleached, dyed or altered in any way
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Bundles are not unravelled
Products that do not meet these criteria will not
be considered for return, refund or exchange.
Please note , we cannot accept returns on customised wigs. However, should you be unhappy with our products or service, please get in touch with us.
All orders are shipped within 7 - 10 business days after your order has been processed. These times may be extended during the holiday period. Please not business days does not include weekends.
Delivery time once shipped
within the UK is 1 - 4 days and
Internationally is 3 - 6 days business days .
All orders are shipped via Royal Mail (Signature Required on Delivery).
NOTE: We are not responsible for any shipping deliveries that maybe affected by, but not limited to, customs, delays from shipping couriers, natural occurrences, air/ground transportation strikes or transfer from Royal Mail to International Couriers.
Items shipped outside the UK may be subject to taxes, duties, handling or any other charges as defined by the country of import. We are not liable for such costs, and neither are the costs included in your order or shipping costs. Please check with your country's customs office to know what these additional costs will be prior to you placing your order.
